After a motor vehicle accident, you may assume that you can put all your trust in your insurance agent. However, even if you have reason to believe that you can trust them, it’s best that you take full control of the process.
If not, you could make one of many car insurance claim mistakes, all of which have the potential to slow things down and cost you money. Here are a few of the most common errors:
- Saying too much: You call your agent after an accident and start to ramble. You share everything you can think of, including information the agent will use against you when processing your claim. Yes, you have to contact your agent to make a claim, but that doesn’t mean you have to answer every question or add too many details.
- Providing a written or recorded statement: This goes along with saying too much. You don’t have to provide a written or recorded statement, even if your agent requests it.
- Signing documents: Your agent or another insurance company representative may ask you to sign something. If you do so without fully understanding what it says, you could sign away some or all of your rights.
- Accepting payment: It’s possible you could receive a check from your insurance company. It’s also possible they could mark it as your “final payment.” Don’t accept any money until you’re comfortable bringing the process to an end.
- Neglecting to review your policy: Your policy is your legal contract between you and your insurance company. You’ve been paying for coverage, so you should receive what’s owed to you based on the terms and conditions prior to notifying your insurance agent of your accident.
These are just a few of the many types of car insurance claim mistakes that you could make. This is particularly true if you attempt to manage the process on your own instead of consulting with a legal professional.
This isn’t to say that your car insurance agent is dishonest or treating you badly. It is critical to understand that the agent will always do what’s best for their company. That’s why it is just as crucial that you also do what’s best for you.
Understanding your policy and legal rights will help you take the right steps after an accident and help you to avoid making some avoidable mistakes.